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Introduction One thing which has always intrigued us is what is that thing which differentiates a successful retailer from a failed one. Going through the success stories of many retail brands & shopping malls, we at WovVTech have reached the conclusion that the winners have realized the importance of technology at the right moment in...
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Primer Many oil & gas leviathans operating at the global level or looking forward to moving their business from one place to another face the challenge of working in compliance with the laws of the land.  Given the highly risky nature of the business and high standard of compliance, they look for the best internal...
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Introduction All those who are into this tech-savvy world of IT know that best customer experience management software is the latest buzz word. It is that world of digits and bytes where you can keep your customers happy, but how? – By measuring and improving their satisfaction level. Small businesses have the disadvantage of scale,...
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Primer Does happiness have a price tag? Well, not always. From simple clothes to haute couture, how difficult is it to find the true worth of experience of wearing a high-end dress? The customer is the most important piece of the puzzle called retail, and this piece wants to glide on the dual track of...
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Introduction Importance of reporting in tracking sales cannot be overemphasized. Weekly or monthly sales reports are once in a while activities, but daily sales report (DSR) is something which gives you a pulse over sales & revenue on a more granular basis. This report helps you to analyze day-to-day activities in the business helping you...
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Primer Customer experience is that central pillar of the business along which all other functions are hinged. And if it is that important it has to be nurtured, managed, groomed, & instituted to let your business bloom.  A customer experience software does all that— it measures customers experience through feedback and leverages it to improve...
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Primer The retail tide has arrived— the Shopping Malls have enumerated the places, innovative, futuristic, & exotic products have abounded the product shelves, and customers are getting spoilt of choices— as a retail manager all that you want is to turn this tide in your favor, but how will you do it? – This draws...
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PrimerBusiness experts state that if you have got the ADSR right you are right on the top of the sales. In contrast to the weekly and monthly reports, automated daily sales reporting analyzes everyday activities helping you to identify and remove process bottlenecks at grass root level. ADSR software for shopping malls, for example, saves...
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Introduction If remuneration  won’t help in overcoming remorse at the workplace then what will? But that is the ground reality- many companies struggle to retain employees and that has made Employee Experience Management software take the centre stage in a company’s strategy. What is employee experience?, Forbes in its article published a couple of years...
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Primer The cerebral duel between effort that goes into acquiring a new customer and retaining an existing customer has brought customer loyalty into prominence. Research has shown that acquiring new customers costs five times more than retaining an existing one, while both bring the same value to the organization.  This has led companies to focus...
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