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The best Customer Experience Management Solution of 2021

Introduction With technological ingress, sophistication has taken over customers’ mind & they expect a seamless experience across channels. However, many organizations lack the orientation & means to track customer experience across customer journey & rather focus on individual touchpoints. This is a half-hearted approach, Mckinsey believes organizations should rather focus on end-to-end customer journey across...

The Best Customer Experience Solution Which Delivers

Compliance, Reputation & Consistency— Benefits of WovVIA Audit & Inspection Software for Businesses

Primer Auditing saga for small & medium businesses have a different trajectory from that of enterprises. There are some advantages & some disadvantages of being a not so big company— on the positive side they have agility & adaptability but on the negative side, they lack scale, they don’t have business momentum & consistency. Owing...

Benefits of Audit software for Small & Medium businesses

How does Workflow Automation Software help your business?

Introduction Mechanization and organization are the benefits of workflow automation. It takes care of all the little things in your day-to-day work life so that you can focus on the big picture. In short, business workflow automation software oils up the wheels of your business. Repetition is unproductive, even so in business – the right...

A definitive guide on how retail industries can succeed with internal auditing

Primer The retail audit is the best way for the players in the retail industry to stay compliant to industry standards and streamline their business processes, it also makes their businesses safe from market shocks and helps in identifying and addressing market risk. By studying the data presented by the embedded analytics, the businesses can...

Know the major differences between Inspection & Audit

Introduction In the context of investigation into corporate products & services, I have often heard these terms (Audit & Inspection) together. But let me tell you they are not similar. Experts who have been working in this area for years will tell you that these are two different modes of investigating products & services. Ostensibly,...

Best workflow management software for your business

Introduction Software can weave magic into everything it is laid upon. A common example is business process workflow. Integrating different components of the processes creates a channel that automates your workflow. Humans can err but software cannot – that is the basic philosophy that drives the digitization of the manual work saving time and money...

5 innovative ways to get the best of the Retail Audit

Introduction Today retail has its own vibe, this was not the case a few years ago when I would look around— pop & mom stores have given way to swanky, multi-storeyed, multi-brand stores where people throng to shop & to do a lot more. At many places it has become a cultural phenomenon affecting the...

Deep diving into workflow automation software

Primer An idea that wins everyone’s heart is to work slickly without hitches. The driving philosophy behind Workflow Automation Software (WAS) is the saga of streamlining work and eliminating bottlenecks. “I approved the task, why did you take so long to revert?”, “Did you check your email?”, “The task slipped out of mind because I...

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