Culture at WovVTech

Locations : WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

We are hiring great React Native developers. Come join a winning team that is building great products that make a difference !

Experience : 1-5 Years

Responsibilities & Required Skills:

• Experience of building complex applications from scratch (end-to-end)
• monitoring, documentation, security, integration testing, visual design, devops, performance optimization.
• Familiarity with Redux architecture
• Must have ability to write well-documented, clean code.
• Experience in working with multiple mobile platforms and devices -iOS and Android
• Understanding of REST APIs, the document object model, and offline storage
• Application maintenance, publishing and code management  and versioning  systems like VCS, git, mercurial or SVN
• HTML,CSS , javascript and related design libraries like bootstrap, fluid layout system, grid layout system, flexi layout system
• Design patterns like MVC, MVVM, MVP including FLUX
• Data visualization and algorithm implementation.

Skills Metrics:

• React Native development
• React Native UI components Library
• HTML and CSS
• React Js/Redux
• Hybrid mobile development
• NoSQL or Database relations

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Experience : 1-3 Years

Job Summary :

• Supports CEO and leadership team in formulating strategies and execution
• Understand company’s product and offerings and identify areas of interest for the organization and client industry and build insights around them that are then communicated through various channels
• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize customer requirements.
• Preferable – experience working with SaaS products or high growth company.
• Strong written, verbal, analytical and presentation skills.
• Prepare and conduct interactive demos through web conferences and in person meetings whenever necessary
• Customization of marketing collateral to use in customer pitches
• Work with various internal and external stakeholders.
• Should be open to do multi-tasking and drive various initiatives & projects
• Drive thought leadership research projects, including research planning, liaising with partners, project tracking, data analysis, whitepaper writing, and promotions
• Build tools, indices, quant driven consultative frameworks to guide decision making
• Analytical bent of mind with an ability to have a consultative approach towards clients
• Able to handle Sales, Branding and Marketing related activities as well.
• Prepare projections and roadmap. Help in fund raise.

Who should apply ?

• You love the idea of working for an exponentially growing business and thrive to become a key contributor
• You have immaculate written and oral communication skills, excellent business acumen, and number crunching skills.
• You are extremely motivated, have the required inter­personal skills to strike a rapport with clients and build strong relationships with them.
• You are enthusiastic about technology and digital trends
• You are sincere and know the value of hard work and dedication. All in all, you are a rock star performer.
• Work side by side with leadership team and get as much responsibility as you can take. You define the limit!

Responsibilities & Required Skills:

• Bachelor’s / Masters degree with an excellent academic record
• Excellent written and verbal communication skills
• Aptitude & willingness to learn technology. IT experience or knowledge will be preferred
• Strong negotiation skills
• Position requires proficiency in Word, Excel and PowerPoint.
• Ability to multi-task, manage deadlines, and handle pressure in a fast-paced environment.
• Entrepreneurship, Business Strategy, Process Understanding, Software Terms, Presentation Skills, Negotiation, Leadership and Team Inspiration
• Self-starter with an ability to identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.

Perks and Benefits:

• Working closely with top management
• Will be groomed for a holistic business and strategic role
• Be a part of an early stage startup that works with the global level of practices and see massive rewards
• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations : WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience : 1-5 Years

Responsibilities & Required Skills:

• CUA course, HFI certified
• Excellent knowledge of UI/UX designing tools
• Experience with current UI / UX Technologies for mobile and desktop app.
• Knowledge of HTML5,CSS3,Javascript programming skills.( nice to have )
• Knowledge of modern design tools
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Proficiency with Designing using Adobe Photoshop
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Knowledge of levels of creativity
• Experience with developing Responsive UI and AJAX
• Expertise with Design and develop UI components using advanced JavaScript
• Experience with Automated UI testing tools ( nice to have )
• Good analytical, grasping and problem solving skills
• Excellent written and verbal communication skills
• High proficiency with Adobe XD

Skills Metrics:

• Knowledge of UI / UX Designing Knowledge
• Knowledge of Adobe Photoshop
• Knowledge of Visual Design
• Knowledge of  Illustrator
• Knowledge of Graphic design
• Knowledge of css
• Knowledge of html
• Knowledge of javascript
• Knowledge of html5
• Knowledge of CorelDRAW

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Looking for UI developer to translate the beautiful designs into an equally WovV interface.

Experience : 1-5 Years

Responsibilities & Required Skills:

• Execute all visual design stages from concept to final hand-on to engineering
• Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks
• Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas
• Present and defend designs and key deliverables to peers and executive level stakeholders
• Establish and promote design guidelines, best practices and standards Requirements
• Proven work experience as a web designer
• Demonstrable graphic design skills with a strong portfolio
• Solid experience in creating wireframes, storyboards, user flows, process flows and site Maps
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools
• Proficiency in HTML, CSS and JavaScript for rapid prototyping
• Experience working in an Agile/Scrum development process
• Excellent visual design skills with sensitivity to user-system interaction
• Ability to solve problems creatively and effectively
• Up-to-date with the latest Web trends, techniques and technologies
• BS/MS in Human-Computer Interaction, Interaction Design or a Visual Arts subject

Skills Metrics:

• Rating
• Html 5 , CSS & Bootstrap
• Angular 1.6 (Optional)
• Ionic Framework (Optional)
• Gulp (Optional)

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

WovvTech is looking for a Technology Champion in Java with hands-on with coding experience and sound understanding of technology domain along with an entrepreneurial spirit.

Experience : 6-12 Years

Responsibilities & Required Skills:

• 6+ years of strong relevant experience in developing Object-oriented technologies.
• Must have experience with web development in Java 8+, Spring, J2EE frameworks and technologies. (Mandatory)
• Knowledge of REST API (Mandatory)
• Preferred Experience in working on project having multiple technologies
• Knowledge in Redis (Mandatory)
• Hibernate / ORM (Mandatory)
• Tomcat (mandatory) (Expert in building and deploying in Tomcat environment)
• Prior experience in using PASS Platform (IBM, Azure and AWS)
• Preferred having knowledge in Jersey client.
• Preferred having at least one year of experience on custom or third-party BPM project
• Preferred having knowledge in Drools.
• Preferred having prior experience in configuration in domain, sub domain, C panel, SSL certificate, etc.
• Prior experience in communication with client for business requirement and preparing SRS
• Prior experience in recruiting team members
• Preferred having at least one year of experience third party integration.
• Preferred having prior experience in working multi-tenant application.
• Experience with troubleshooting on new or current project
• Experience in min one developing project from scratch.
• Prior experience in working and delivering current project.
• Experience with relational and non-relational databases like Mysql*, Mongodb, postgresql etc.
• Familiarity with Git with Bit bucket.
• Knowledge of TDD/BDD based frameworks like JUnit 4/Jmeter etc.
• Experience in Scrum/Agile methodology (Mandatory)
• Experience with managing 5+ members team (Min one-year experience)
• Experience in utilizing JAVA development IDE's such as Eclipse (Mandatory) OR Net Beans OR Intellij IDEA.
• Should be able to recommend system solutions by comparing advantages and disadvantages of custom development
• Should be enthusiast for writing clean, reusable codes, willing to learn new things as a self-starter person and experience in review of Team members code
• Knowledge of functional programming, angular (Type Script), HTML, CSS, Bootstrap, JavaScript is a plus.

Skills Metrics:

• Java
• Advance Java
• Sprint boot
• Jersey if not then equivalent component: need to check
• Redis if not then equivalent component: need to check
• Drool (writing rules in application)
• BPM Properties
• Hibernate
• Tomcat
• Comfort in Building and deploying in WAR
• Proficient in working with cloud architecture.

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience: 0-4 Years

Responsibilities & Required Skills:

• Experience in developing Object-oriented technologies.
• Must have experience with web development in Java 8+, Spring, J2EE frameworks and technologies. (At least one project educational or professional project)
• Min 3 months of internship project completed
• Knowledge of REST API
• Knowledge in Redis (good to have)
• Hibernate / ORM
• Tomcat
• Basic knowledge of PASS Platform (IBM, Azure and AWS)
• Basic knowledge in Jersey client.
• Basic knowledge in Drools.
• Basic knowledge of relational and non-relational databases like Mysql*, Mongodb, postgresql etc.
• Basic knowledge of Git with Bit bucket.
• Basic knowledge of TDD/BDD based frameworks like JUnit 4/Jmeter etc.
• Basic knowledge of JAVA development IDE's such as Eclipse (Mandatory) OR Net Beans OR Intellij IDEA.
• Should be enthusiast for writing clean, reusable codes, willing to learn new things as a self-starter person
• Wiliness to learn cross functional programming language like angular (Type Script), HTML, CSS, Bootstrap, JavaScript is a plus.

Skill Metrics:

• Java
• Advance Java
• Sprint boot
• Jersey
• Redis
• Drool (writing rules in application)
• BPM Properties
• Hibernate
• Tomcat
• Comfort in Building and deploying in WAR
• Proficient in working with cloud architecture

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience : 2-6 Years

Responsibilities & Required Skills:

• Core web fundamentals: HTML, Typescript, and CSS
• CSS precompiles like Sass and LESS
• JavaScript frameworks with JS-based build tools like Grunt, Gulp, and Bower
• Skills in one or more chosen frameworks/libraries like jQuery and Bootstrap, Ionic Framework
• AJAX (Asynchronous JavaScript and XML)
• Translation of designer mock-ups and wireframes into an Angular front-end
• Angular integration
• Very good communication skills

Skill Metrics:

• Angular
• HTML, CSS
• Typescript
• AJAX
• jQuery
• Bootstrap
• Ionic Framework

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience : 2-6 Years

Responsibilities & Required Skills:

• Good understanding and working Experience of Ionic Framework.
• Must have knowledge on Angular 5/6/7/8, HTML and CSS.
• Good understanding of Ionic Framework.
• Must have knowledge of developing IOS, Android and web platform.
• Hands-on NodeJS, RestFul API and integration backend services.
• Required the code review process using Git and pull-requests.
• Core web fundamentals: HTML, CSS, JavaScript, TypeScript, Angular 2/5/6/7/8
• Experience in frameworks/libraries like jQuery and Bootstrap, Ionic Framework
• Architecture design, development, testing and maintenance of Mobile Apps, Implementation based on Ionic / Angular Hybrid Application Framework.
• Strong experience in the designing, developing and basic unit testing in Mobile Application.
• Any prior experience with tools like Devextreme Grid, dashboard & other components will be used in Mobile app
• List of activities one must performed in day to day basis
  • Development work in Ionic platform
  • Application build
  • UI Design
  • Jira or another project management tool

Minimum Qualification:

• Bachelor's degree in Computer Science, IT another related field.
• 2+ years of experience with interaction design and Front-end UI, with the bulk of the experience in responsive mobile and web development.

Skill Metrics:

• Ionic Framework
• Angular 5/6/7/8
• NodeJS
• API
• HTML /CSS
• JavaScript
• Type Script
• IOS / Android Mobile app development ( Nice to have )
• Hybrid Application framework ( Must to have )

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience : 2-6 Years

Responsibilities & Required Skills:

• Provide sales with high-quality leads
• Cold call (generate new suspects and prospects) from company provided lists and/or other sources:
  • Make 80 to 100 dials per day
  • Have 12 to 15 conversations with prospective clients per day
• Educate prospective companies about the benefits of our technology solutions and services
• Schedule First Time Appointments and follow-up appointments with existing prospects:
  • Set 3 to 5 solid qualified appointments per week and every week
• Call existing prospects with regular follow-up to check in and see if an appointment for a demonstration can be scheduled
• Complete a survey and collect business intelligence on each call and enter details the CRM database
• Assist the leadership team with special projects and other marketing functions as directed
• Excellent communication skills, both oral and written. Able to understand and communicate ideas well
• Attention to detail with entering information into our prospect database accurately and quickly while simultaneously speaking with people
• Technically inclined and computer savvy and can learn quickly
• Self-motivated
• Personable enough to build a report with prospective clients during the first phone call so that even if a prospective client is not interested, he/she will still accept follow-up calls in the future.
• Ability to get through the “Gate-Keeper” and reach C-level Electives
• A “never-give-up” attitude and an ability to identify and develop new sales openings as well as provide meaningfully and timely follow up
• Ability to withstand rejection
• Listening skills (Ability to understand what is being said and acknowledges it properly)
• Basic understanding of the IT and Retail industry and problems faced by clients
• Understanding of our technology offerings
• Must have high-level of responsibility and personal ethics
• Ability to work with various personality types

Perks and Benefits:

• Best in the industry compensation
• Flexible Timing
• 5- Days Working
• Work from Home / Remote Working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

• Manage stakeholder relationships, drive the recruitment processes, which includes talent branding, sourcing strategies, selection process, candidate experience, data management and all the related responsibilities
• Lead a team of recruiters and drive position closures. Manage target setting, track team achievements and measurable result and KPI parameters through data based MIS reporting.
• Manage multiple vendors for contract staffing/ external staffing agencies and vendor relationships
• Deploy sourcing strategies and talent pipelining for niche hiring across all levels to source diverse talent through career site, social media, job boards, internet sourcing, and employee referral program
• Lead the development and implementation of local reward and non-monetary recognition strategies to ensure a focus on the key business success drivers and appropriate business behavior
• Continually assess the competitiveness and effectiveness of all programs and practices against the relevant comparable companies, industries and markets
• Help shape and influence employee communication to ensure engagement and clarity

Experience : 1-5 Years

Responsibilities & Required Skills:

• You love the idea of working for an exponentially growing business and thrive to become a key contributor
• You are extremely motivated, have the required inter­personal skills to strike a rapport with candidates and can build strong relationships with them.
• You are enthusiastic about technology and digital trends and have core experience in IT Recruitment
• You have led a team of recruiters who have closed 20-25 positions in a month.
• You have experience in massive team ramp ups with contract and staffing vendors
• You are extremely detail oriented and process oriented with a keen eye for understanding people
• Bachelor's / Master's degree with an excellent academic record
• Excellent written and verbal communication skills
• End to end recruitment without supervision
• Responsible for leading a team of recruiters/sourcers and provide direction on recruitment strategies and methodologies with strong negotiating skills
• Sourcing profiles from different job Portals, through Job Posting, Referencing and Headhunting;
• Extensive experience of conducting interviews for Freshers to C-Level Vacancies
• Commanding person who can control flow of work, candidates, staff and stakeholders
• Demonstrate ability to drive human resource strategies and programs in complex environments at the most senior levels of an organisation
• Experience of developing and implementing a talent management strategy to raise the bar and upgrade capability
• Ability to set a vision and proven experience of execution
• Strong influencing skills and ability to work across multiple levels
• Ability to mentor and develop others and to scale teams

Perks and Benefits:

• Best in the industry compensation
• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience : 7-14 Years

Responsibilities & Required Skills:

• Experience in Scrum/Agile methodology is a plus.
• Should be proactive while reacting to the surprises and should have written explanations for the same.
• Ensure that the Team is working as per the listed procedures, Lead should conduct FIR- Process check master.
• Should work on constantly increasing the productivity of the team and reducing the waste on the other end.
• Should inspire all the other team members, a Lead who is looked upon by all the members.
• Should be flexible enough and be adaptable to the changing and varied work settings.
• Should carefully analyse the details of all the work.
• Will be the interface between the team and the management.
• Excellent written & Verbal communication.
• Take up the responsibility of the entire Project.
• Experience with large scale software development and good understanding of different software architecting, design and development methodologies
• Design database architecture
• Proficiency in Customer Requirement elicitation and analysis
• Proficiency in designing, development environment, debugging tools
• Conducting unit testing using automated unit test frameworks.
• Identifying risk and conducting mitigation action planning.
• Experience in Project Management and Configuration control tools
• Reviewing the work of other developers and providing feedback.
• Using coding standards and best practices to ensure quality.
• Sound knowledge of estimation techniques.
• Exposure to CMM practices shall be added advantage
• Ability to understand existing software product code
• Good team leader qualities
• Proven Problem-solving abilities

Skill Metrics:

• Java / J2EE / Spring frameworks, Data Layer (JPA / Hibernate)
• Rest API,
• Hibernate,
• Microservice
• Databases (MySQL, Redis),
• HTML5, CSS3, Bootstrap, etc
• CI/CD tools like Jenkins, Git, Maven/Gradle, Sonar, Artifactory, Jira

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience: 2-6 Years

Responsibilities & Required Skills:

• Strong relevant experience in developing Object-oriented technologies.
• Must have experience with development in Microsoft .net 4.5+, Visual studio,.net frameworks and visual code editor. (Mandatory)
• Knowledge of ,.net core, MVC (Mandatory)
• Functional programming, angular (Typescript) (mandatory)
• HTML, CSS, Bootstrap, JavaScript is a plus.
• Preferred Experience in working on projects having multiple technologies .
• Preferred to have experience on Devexpress, DevExtreme
• Entity framework (Mandatory)
• Knowledge of Client and server side development activities
• Preferred to have experience on User Authentication and authorization.
• Preferred to have experience on Bitbucket.
• Preferred having knowledge of Report, Dashboard development.
• Preferred having prior experience in configuration in domain, sub domain, C panel, SSL certificate, etc.
• Prior experience in communication with client for business requirement and preparing SRS
• Preferred having prior experience in third party integration.
• Preferred having prior experience in working multi-tenant applications.
• Experience with troubleshooting on new or current project
• Experience in min one developing project from scratch.
• Prior experience in working and delivering current projects.
• Experience with relational and non-relational databases like Mysql*, Mongodb, postgresql etc.
• Familiarity with Git with Bitbucket.
• Experience in Scrum/Agile methodology (Mandatory)
• Should be enthusiast for writing clean, reusable codes, willing to learn new things as a self-starter person

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience: 1-7 Years

Responsibilities & Required Skills:

• Experience in developing applications with Ruby on Rails
• Design robust, scalable and secure features
• Experience with development lifecycle
• Follow best practices (test-driven development, continuous integration, SCRUM, refactoring, code standards)
• Write clean, maintainable and efficient code
• Experience in software development
• Knowledge of front-end technologies such as JavaScript, HTML, CSS & JQuery
• ROR Developers with 1+ years of experience.
• Knowledge of relational databases and NoSQL databases
• Experience with devOps concepts and continuous integration tools including setting up builds and deployments to web and database servers

Skill Metrics:

• Ruby on Rails
• JavaScript
• CSS
• HTML
• Rest API
• SQL
• GIT

Perks and Benefits:

• Work from Home / Remote Working
• Flexibility in timings
• 5 Days working
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Learning opportunities with energetic mobile CoE team
• Fun activities
• Abroad opportunities
• Deserving compensation

To Apply send your CV to careers@wovvtech.com

Locations: WFH |Remote |Chennai |Vadodara |Navi Mumbai

Job Summary:

Experience: 5+ years

Responsibilities & Required Skills:

• Service Delivery Managers own the implementation of software / Product at multiple locations and operations. Our product / software is used by a location (mall, foodcourt, airport, etc. ) to capture automated daily sales data from all outlets present in the location
• Maintaining end-to-end accountability for customer satisfaction and overall delivery excellence
• Periodic reconciliation of data and coordinate with brands to do an analysis of the data.
• Follow up with brands for new integrations
• Drive periodic governance meetings and reporting for integration and project status
• Enforce standard methodologies, processes and tools
• Should have strong leadership skills in order to motivate and lead the team effectively
• Holding the teams to the highest standards, project discipline and accountability
• Need to work well as part of a team and to ensure that junior employees have the knowledge they need to do their jobs well
• Identify and monitor project risks through proactive approach to projects
• Assessing customer feedback and improving procedures accordingly
• Providing timely support and troubleshooting to the Malls/retailers/Project team.
• Initiate, build and sustain productive relationships
• Addressing escalations from teams with Mall Management
• Ensure delivery is consistent as per the agreed SLA
• Review reports prepared by team before sharing them with clients
• Identify and provide inputs on unique (or) recurring project problems.
• Review the track on all updates received and the knowledge base of all tickets and issues.
• Develop, support, facilitate and implement a number of projects of moderate size, diversity and complexity.
• Driving the team in achieving the target related to New ADSR integrations
• Conduct weekly project huddle call with Process Associate/Onsite technical Associate
• Conduct regular 1:1 briefings with the direct reports on an on-going and regular basis

Skill Metrics:

• Significant experience in a customer service role and business management role
• Work experience in a professional services industry, preferred
• Experience managing external vendors, commercial negotiations
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Strong leadership qualities and a passion for building high performing teams
• Excellent Communication (Oral & Written), Interpersonal, Organizational & Presentation skills
• Team handling experience

Perks and Benefits:

• Deserving compensation
• Team Outing
• Performance Bonus
• Employee reference bonus policy
• An exciting career path with an exponentially growing company
• Fun activities

To Apply send your CV to careers@wovvtech.com