Smart solutions for smarter flying

Empowering airlines across the globe

Digital transformation & Automation : Solutions for the Digitally Connected Passengers

As today’s airlines deal with millions of dollars in expenditure & revenue, there are vast opportunities to improve business processes to maximize business productivity by digitization & control across departments. Passenger airlines need to look at how they can create efficiency & elevate customer experience in flying. Leveraging right technology is key to succeed in the highly competitive airlines industry & customer experience is a major point of differentiation. The digital & mobile enabled travel experience which is key to building trust with both today’s passengers & employees is enabled through elastic business model which responds quickly to market changes by removing constraints of the existing legacy architecture, platform, processes, & operational approaches. Major carriers will have to take advantage of innovation brought about by the new technologies like cloud & mobile to gain agility & efficiency. WovVTech products lay the foundation of game-changing digital transformation & technology shifts ushering you to the fore-front of the next-gen airlines with measurable and cost effective solutions.

Relevant Products

Artboard 1 WovVXM Experience Management Software WovVBIZ Billing , Banking and Accounting Automation. HoS, BoS, PoS WovVRA Revenue Assurance for Airline WovVBI Business Intelligence and Analytics on the go – DIY OKEN Airline Management WovVIA Audit and Inspection Management WovVflow Workflow Management

OKEN SaaS Platform

Build your own B2C App

  • Product catalogue for in-flight purchase
  • Passenger loyalty programs
  • Updates on flight take-offs and landings
  • Easy navigation with turn by turn directions on map
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WovVIA – Inspection & Audit

Drive Compliance and Processes

  • Security Process Audits
  • Catering service audit
  • Fuel operations audit
  • Aviation compliance
  • Passenger in-flight food-safety audit
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WovVBI – Business Intelligence

Measure Metrics that matter

  • Aeronautical Revenue Dashboards
  • Top Performing Airlines
  • NPS dashboard of Passengers
  • Airline Retail Dashboard
  • Region wise Passenger Revenue Share
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WovVRA – Revenue Assurance

  • Centrally manage sales data of all stores
  • Measure retail store performance location-wise/ branch-wise
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WovVFlow- Workflow Automation

Automate Workflows

  • Ground Operations workflow
  • Staff Training and Learning
  • SoP Workflows and Quiz
  • Reservation and Ticketing Workflow

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WovVBiz – Business

Billing Management for Airline Retail and Services

  • Billing management automation
  • Integration with banking & accounting systems
  • Catalog and Inventory Management
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WovVXM – Experience Management

Capture and Measure Feedback at multiple Touchpoints

  • Passenger Feedback
  • Feedback during touchpoints like Check-in, during journey, after journey
  • Integrated feedback with In-Flight Entertainment
  • QR based Feedback
  • Employee Satisfaction Survey
  • Quantitative analysis with parameters like NPS, CSAT and many more
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Take off to the next level of innovation in passenger airlines & transportation

SHARE-ANYWHERE

Customer Experience Management

Collect customer feedback at various omnichannel touchpoints to know customer issues & solve them to remove roadblocks & elevate customer experience throughout customer journey. Measure quantitative and qualitative feedback with NPS, CSAT, CES, and more

MULTICHANNEL

Strategy optimization

Gather precious data points from multiple systems with actionable insights. Make data the most important parameter for strategy optimization to make better decisions. A complete suite of products with flexibility to integrate with each other and all your external systems makes the complete digitization possible.

MEASURABLE-INSIGHTS

Aviation Compliance

Measure and meet compliances and processes for the industry. Conduct surveys of the staff, vendor, documents, & risk to stay compliant to regulatory standards. Do surveys to ensure process, people, & equipment are true to benchmarks & are delivering to the full extent.

CUSTOMIZE

Improve operations

Stay compliant to industry standards in aviation fuel audit like JIG, IATA, & ATA guidelines. It can help IFQP in the auditing of operations, ensuring that you maintain best practice & operate effectively

PLANNED-VS-ACTUAL

Drive Automation

Our workforce management system empowers you to plan your resources rationally. You can respond dynamically to the workforce requirements & manage employee productivity with option of tracking efforts in timesheets. Drive improvements and higher productivity through automated workflows.

PLAN-BETTER

ENHANCE DISCOVERY

The OKEN app allows you to explore the online catalogue. They can view brands, categories, products, & prices of the stuffs available while flying or even before that. Through our loyalty management platform, you can provide top-of-the-world offers to flyers & increase their miles.

AUTOMATE-ANY-WORKFLOW

Enhance customer loyalty

Increase customer loyalty by running loyalty programs to target flyers. Use these programs to engage with more customers & keep them engaged. Manage loyalty points & share privileges & benefits with them.

GROW-WITH-YOUR-BUSINESS

DATA BASED DECISIONS

Take data based decisions through realtime monitoring of Air Traffic. Measure the latest trends and increase speed to market in introducing new initiatives and tactics. Make data-driven decisions in every step, from planning to executing and, finally, evaluating their strategy by achieving specific goals.

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