Learn how WovVTech helps you achieve COVID compliance and get back to business Learn More

Power Digital Transformation for Banking and Fintech

Meet the future of BFSI technologies

Reach Compliance targets, Improve Experience and Automate

As digital transformation remains the key trend in the post covid world for all banking and fintech players. Therefore, to keep pace with changing aspects of technology to overcome the challenges which it presents & at the same time offers innovative banking experience which today’s customers desire. It takes a monumental shift in your approach to exceed evolving customer needs, meet regulatory requirements and serving the digitally connected customer. A swift process transformation enabled by disruptive digitization which uses new technologies like cloud is at the heart of the solutions which we offer for BFSI industry. Let’s help you to completely turnaround your internal operations & transform customer journey by providing a digitizing, streamlining, & analyzing platform to your existing data & processes to set you on a path of excellent experience.

Relevant Products

Artboard 1 WovVXM Experience Management Software WovVBIZ Billing , Banking and Accounting Automation. HoS, BoS, PoS WovVRA Revenue Assurance for Retail WovVBI Business Intelligence and Analytics on the go – DIY OKEN Banking Management WovVIA Audit and Inspection Management WovVflow Workflow Management

OKEN SaaS Platform

Build your B2C App

  • Customer loyalty program
  • Information about stores, promotions, & purchases through our App
  • Push notification for product & store promotion
  • Product performance analysis
  • Navigate to Stores
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WovVIA – Inspection & Audit

Drive Compliance and Processes

  • Branch management audit
  • Branch Sanitization Audit (COVID Compliance)
  • Insurance processes audit
  • Account Opening Checklist
  • Cash Management Process Audits
  • Employee Training Audit
  • ATM maintenance audit
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WovVBI – Business Intelligence

Measure Metrics that matter

  • NPA Dashboard
  • Compare branch performance
  • Service & SLA tracking
  • Monitor Product Profitability
  • Loan Portfolio Performance
  • Customer Wallet share
  • Cross-sell & Upsell tracking
  • Risk Monitoring
  • Branchwise customer profitability
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WovVRA – Revenue Assurance

  • Centrally manage sales data of all stores
  • Measure retail store performance location-wise/ branch-wise
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WovVFlow- Workflow Automation

Automate Workflows

  • Manage project and employee tracking
  • Customer onboarding and Approvals
  • Risk management and compliance process
  • Lead generation & tracking
  • Manage marketing campaigns and measure effectiveness
  • Loan approval process
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WovVBiz – PoS and Billing Automation

Point of Sale for your SME account holders

  • Manage real time billing of all retail outlets /SME
  • Branch wise sales data
  • Manage branch wise inventory
  • Integrate with Banking payment APIs through WovVBiz
  • Manage auto reconciliation with Bank
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WovVXM – Experience Management

Drive highest levels of Stakeholder Experience

  • Customer feedback
  • Branch Visit Feedback
  • Feedback on all banking channels
  • Employee Feedback
  • Call center and support feedback
  • ATM feedback
  • Gauge interest and feedback on product portfolios
  • Branch wise CSAT score
  • NPS Score
  • Employee Satisfaction Score
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Bank on Superior Experience and Automation for Smooth Operations

SHARE-ANYWHERE

BANKING CUSTOMER EXPERIENCE

Delight customers with excellent service across channels. Enhance customer experience by closing the feedback loop & delivering tailored services according to their feedback.

MULTICHANNEL

EMPLOYEE/STAKEHOLDER FEEDBACK

Happy employees mean happier customers. Collect employees’ feedback & work upon them to create an employee friendly environment & employee growth-oriented setup. Measure feedback from any stakeholder in the value chain.

MEASURABLE-INSIGHTS

STRATEGIZE AND CO-CREATE WITH STAKEHOLDERS

Get to know the drivers of the brand value & product satisfaction. Create new opportunities for packages & offers that resonate well with customers & stand out in the competitive market.

CUSTOMIZE

CREATE ACCOUNTABILITY

Track compliances & automatically raise tickets when there is a compliance failure. Make people responsible to fix the issues & track the ticket closure.

TICKET-MANAGEMENT

OMNICHANNEL & MULTI LINGUAL

Set up multilingual feedback and audit system at multi-locations. Accept responses through smartphones, tablets & send feedback link via Email, SMS, or QR code. Create uniform experience across channels

SCHEDULING-&-ASSIGNMENT

BRANCH MANAGEMENT SURVEYS

Manage your branches & facilities by auditing them as per the SoPs. Schedule controls & verifications to ensure branch and facility management processes are running smoothly in the defined way.

REPORTS-&-DASHBOARDS

PROCESS AUTOMATION

Automate banking processes end-to-end across departments to improve operational efficiency by using a simple, user-friendly, & intuitive workflow automation platform.
Manage productivity of the teams by assigning them the tasks & tracking daily activities

PLAN-BETTER

DATA BASED ACTIONS

Be data oriented and take decisions by measuring key metrics across systems. Use interactive business intelligence reports that integrate with multiple systems to make smarter decisions

Still looking for a Custom Solution ?