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Transforming BFSI with digital solutions

Meet the future of BFSI technologies

Enhancing values by creating an environment of trust

Banking & other financial institutions are as critical for normal functioning of society as one can imagine. Therefore, they need to keep pace with changing aspects of technology to overcome the challenges which it presents & at the same time offers innovative banking experience which today’s customers desire. It takes a monumental shift in your approach to exceed evolving customer needs, meet changing regulatory requirements, & stand up to increasing cybersecurity risks. We can help you in this change of approach. A swift process transformation enabled by disruptive digitization which uses new technologies like cloud is at the heart of the solutions which we offer for BFSI industry. Let’s help you to completely turnaround your internal operations & transform customer journey by providing a digitizing, streamlining, & analyzing platform to your existing data & processes to set you on a path of ever-inflating revenue streams.

Relevant Products

Artboard 1 WovVXM Experience Management Software WovVBIZ Billing , Banking and Accounting Automation. HoS, BoS, PoS WovVRA Revenue Assurance for Retail WovVBI Business Intelligence and Analytics on the go – DIY OKEN Banking Management WovVIA Audit and Inspection Management WovVflow Workflow Management

OKEN SaaS Platform

Build your own B2C App

  • Customer loyalty program
  • Information about stores, promotions, & purchases through our App
  • Push notification for product & store promotion
  • Product performance analysis
  • Navigate to Stores
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WovVIA – Inspection & Audit

  • Banking processes/operations audits
  • Stock trading processes audit
  • Facility management audit
  • Insurance processes audit
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WovVBI – Business Intelligence

  • Detailed P&L and trading analysis & turnover details
  • Client details & daily earning reports
  • IPO details & stock performance
  • Brokerage & sub brokerage details
  • Supply chain analysis
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WovVRA – Revenue Assurance

  • Centrally manage sales data of all stores
  • Measure retail store performance location-wise/ branch-wise
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WovVFlow- Workflow Automation

  • BFSI processes automation
  • Back end to front end process automation & integration
  • Digitizing workflows
  • Employee productivity management
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WovVBiz – Business

  • Manage billing of all retail outlets – support offline billing
  • Inventory monitoring
  • Manage multiple stores and branches
  • Integrate with WovVRA for ADSR reporting
  • Integrate with banking & accounting systems
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WovVXM – Experience Management

  • Customer feedback
  • Employee feedback
  • Brand & product feedback
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Celebrate BFSI by creating wow moments for your customers

SHARE-ANYWHERE

Leverage cloud technologies

Leveraging cloud technologies to streamline banking processes & get insights that will help you to make better decisions & deliver more at reduced cost envelop.

MULTICHANNEL

Banking customer experience

Delight customers with your pleasant service as they step into your branch. Enhance customer experience by closing the feedback loop & delivering tailored services according to their feedback.

MEASURABLE-INSIGHTS

Create accountability

Track compliances & automatically raise tickets when there is a compliance failure. Make people responsible to fix the issues & track the ticket closure.

CUSTOMIZE

Brand & product XM

Get to know the drivers of the brand value & product satisfaction. Create new opportunities for packages & offers that resonate well with customers & stand out in the competitive market.

TICKET-MANAGEMENT

Customer feedback

Hear the voice of customers at retail banking branches & other financial institutions. Keep a tab on staff performance & service quality rendered by each executive through customer feedback reporting & analysis.

SCHEDULING-&-ASSIGNMENT

Employee feedback

Happy employees means happier customers. Collect employees feedback & work upon them to create an employee friendly environment & employee growth oriented setup.

REPORTS-&-DASHBOARDS

Multi channel & multi lingual

Set up our feedback system at multi-locations. Take feedback through smartphones, tablets & send feedback link via Email, SMS, or QR code.

PLAN-BETTER

Measure NPS, CSAT, & CES

Choose from pre-defined expert bank feedback templates which are customizable to do branding. Choose from 30+ question types & measure parameters like NPS, CSAT, CES.

PLANNED-VS-ACTUAL

Facility management surveys

Manage your assets & facilities by auditing. Schedule controls & verifications to ensure facility & asset management processes are running smoothly in the defined way.

CLOUD-ENABLED

Banking process automation

Automate banking processes end-to-end across departments to improve operational efficiency by using a simple, user-friendly, & intuitive workflow automation platform.

AUTOMATE-ANY-WORKFLOW

Productivity management

Manage productivity of the human resources by assigning them the tasks & tracking how many hours they are devoting to complete the tasks.

GROW-WITH-YOUR-BUSINESS

Client details & daily reports

Client monitoring on regular basis. Scheduling daily earnings’ reports & dashboard to be sent to the top management in specified format.

Still looking for a Custom Solution ?