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Experience management (XM) software
Introduction All those who are into this tech-savvy world of IT know that best customer experience management software is the latest buzz word. It is that world of digits and bytes where you can keep your customers happy, but how? – By measuring and improving their satisfaction level. Small businesses have the disadvantage of scale,...
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Primer Customer experience is that central pillar of the business along which all other functions are hinged. And if it is that important it has to be nurtured, managed, groomed, & instituted to let your business bloom.  A customer experience software does all that— it measures customers experience through feedback and leverages it to improve...
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